This document outlines the contractual agreement between Appletree Property Services; hereafter referred to as the “provider”, and the customer; hereafter referred to as the “purchaser” of services and/or materials bought from Appletree Property Services.

I.      Definitions

a.        Budgetary Quotation – A preliminary contract based on the initial site visit.

b.        Final Quotation – A final contract based on the most accurate information the Provider has gathered, including any

        changes required by the Purchaser from the Budgetary Quotation.

c.        Materials – Any physical item sold by Appletree Property Services to fulfil the contractual obligation of the service

        being provided.

d.        Provider – Appletree Property Services

e.        Purchaser – Any private individual or company purchasing services and/or materials from Appletree Property

        Services.

f.         Scope – All work involved in the contractual agreement.

g.        Services – Any physical labour, design activity, or home improvement solutions provided by Appletree Property

        Services

h.        Site visit – A visit by Appletree Property Services to the actual site where the work shall take place.

i.         Work – Services and/or Material requirements as agreed in the final quotation.

II.      Responsibilities of the Provider – The Provider shall:

a.        Not provide any pricing or scheduling information without first making a site visit.

b.        Endeavour to gather as much information as possible on the initial site visit to formulate an accurate budgetary

        quotation.

c.        Explain in detail the budgetary quotation to the Purchaser for their complete understanding of the scope, cost,

        and time elements of the contract.

d.        Make any necessary changes to the budgetary quotation based on the full understanding and agreement of the

        Purchaser and provide the Purchaser with a final quotation or if no changes are required, the budgetary

        quotation will serve as the final quotation.

e.        Make every endeavour to quote materials accurately; however, the Provider reserves the right to add unforeseen

        material costs only after communicating such needs with the Purchaser.

f.         Make every endeavour to quote services accurately; however, the Provider reserves the right to add unforeseen

        services costs only after communicating such needs with the Purchaser.

g.        Strive to complete work as laid out in the contract, with the understanding that severe weather conditions may

        interfere.

h.        Provide quality in every aspect of his work.

i.         Give the Purchaser an invoice detailing all services and/or materials delivered that fulfils the contractual obligation.

j.         Will complete all work to the customer’s satisfaction.

k.        Ensure his work area is left as tidy as possible during throughout the duration of the contract.

l.         Discard any rubbish or excess materials that he produces by way of his working, for example, saw dust, grass

        trimmings, paint cans, etc.

m.      Discard any rubbish created by the contractual work being done, for example, replaced doors, broken windows,

        old fencing, etc. for an additional charge to be used to pay the recycling centre fees.

n.        Act at all times in a respectful and professional manner and ensure that any subcontractors working on behalf of

       the Provider act the same. Any subcontractors not representing the Provider in a respectful and professional

       manner will result in the subcontractor being relieved of his duties.

III.      Responsibilities of the Purchaser – The Purchaser shall:

a.        Provide any information needed to the Provider that will assist him in formulating accurate budgetary and final

        quotations.

b.        Allow timely access to the site areas requiring work.

c.        Make available any materials they agreed to purchase in the time frame agreed. Any delay could cause delay in

        the agreed to timescales for the completed work.

d.        Fully read and understand the budgetary and final quotations, and the Terms and Conditions laid out herein.

e.        Agree to pay in full the contractual price as stated on the detailed invoice within 10 days from the date of the

        invoice, regardless if there have been interim payments throughout the contract. Failure to comply could result

        in interest being charged at a rate of 2% of the total contract each month thereafter.

f.         Shall not request any changes to the agreed contract without allowing the Provider to re-scope the additional

        effort.

g.        Not make use of any design supplied by the Provider for themselves or any other contractor unless purchased for a

        fee.

h.        Treat the Provider and any subcontractors acting on their behalf respectably and professionally. Verbal and/or

      physical abuse will not be tolerated and will result in contract termination.

IV.      Validity of Quotation

a.        All services/labour costs and times quoted on the budgetary and final quotations are valid for sixty (60)

        days from date of quotation.

b.     The provider reserves the right to revisit any material costs on the budgetary and final quotations after

        thirty (30) day from date of quotation.